Privacy Policy and GDPR Compliance
Last Updated: April 30, 2026
Introduction
Domain ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
Information We Collect
Information You Provide to Us
We collect personal information that you voluntarily provide when you:
- Register for an account or enroll in masterclasses
- Complete contact forms or request information
- Subscribe to newsletters or promotional communications
- Communicate with us via email, phone, or other channels
- Participate in surveys, contests, or promotional activities
This information may include your name, email address, phone number, billing address, payment information, and any other details you choose to provide.
Automatically Collected Information
When you access our website, we automatically collect certain information, including:
- IP address and device identifiers
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website addresses
- Date and time of access
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze site usage, and deliver personalized content. You can control cookie preferences through your browser settings.
How We Use Your Information
We process your personal data for the following purposes:
- To provide, maintain, and improve our services
- To process registrations and manage your account
- To deliver masterclass content and educational materials
- To process payments and prevent fraudulent transactions
- To communicate with you about your account or services
- To send promotional materials and newsletters (with your consent)
- To respond to inquiries and provide customer support
- To analyze usage patterns and improve website functionality
- To comply with legal obligations and enforce our terms
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Contractual Necessity: Processing is necessary to fulfill our contract with you
- Consent: You have given explicit consent for specific processing activities
- Legitimate Interests: Processing is necessary for our legitimate business interests
- Legal Obligation: Processing is required to comply with applicable laws
Data Sharing and Disclosure
We may share your personal information with:
Service Providers
Third-party vendors who perform services on our behalf, including payment processors, hosting providers, email service providers, and analytics platforms. These providers are contractually obligated to protect your data.
Business Transfers
In connection with mergers, acquisitions, reorganizations, or sale of assets, your information may be transferred to the acquiring entity.
Legal Requirements
When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
With Your Consent
We may share information with third parties when you have provided explicit consent.
We do not sell your personal information to third parties for their marketing purposes.
Your Rights Under GDPR
If you are located in a jurisdiction covered by GDPR, you have the following rights:
- Right of Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data under certain conditions
- Right to Restrict Processing: Request limitation of how we process your data
- Right to Data Portability: Request transfer of your data in a structured format
- Right to Object: Object to processing based on legitimate interests or for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
- Right to Lodge a Complaint: File a complaint with your local supervisory authority
To exercise these rights, please contact us using the information provided below. We will respond to your request within one month.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods vary based on:
- The nature of the data collected
- The purpose for which it was collected
- Legal, regulatory, or contractual requirements
- Legitimate business needs
When data is no longer needed, we securely delete or anonymize it.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure backup and disaster recovery procedures
However, no method of transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions confirming adequate protection levels
- Other legally recognized transfer mechanisms
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last Updated" date. Continued use of our services after changes become effective constitutes acceptance of the updated policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Domain
Grande Allée, Saint-Hubert, QC J3Y 1C4, Canada
Email: [email protected]
Phone: +1 613 575 2323
Data Protection Officer
For privacy-related inquiries or to exercise your rights, you may contact our Data Protection Officer at the email address provided above.
Cookie Policy
What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help us recognize your device and store information about your preferences and activities.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, authentication, and session management. You cannot opt out of these cookies.
Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve website performance and user experience.
Functional Cookies
These cookies allow the website to remember choices you make and provide enhanced features. They may be used to remember language preferences or login details.
Marketing Cookies
These cookies track your browsing activity to deliver relevant advertisements. They may be set by us or third-party advertising partners.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when closing the browser
Please note that disabling cookies may affect website functionality and your user experience.
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. Please refer to the respective third-party privacy policies for more information.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and Cookie Policy.